Shipping Policy

We provide worldwide shipping using reliable tracked shipping services to ensure your IoT hardware arrives safely and on time.

Local Shipments (Cyprus)

Shipments in Cyprus are performed usually with ACS Courier or AKIS Express. In some cases, we might deliver the products ourselves. A pick-up option from our locations is also available.

International Shipments

International shipments are performed using Express Airway Shipping Services. We are currently shipping orders with TNT Express and FedEx.

• 🛰️ Real-Time Tracking: As soon as your shipment is dispatched, you will receive a confirmation including a tracking number to monitor your order via the provider's website.
  
• ⏱️ Dispatch Time: We dispatch orders within 1-3 workdays after the day of the order placement.
  

General Return Policy

We maintain a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility Criteria

To be eligible for a return, your item must meet the following conditions:

• The item must be in the same condition that you received it.
• It must be unworn or unused, with tags, and in its original packaging.
• You will need the receipt or proof of purchase.

Initiating a Return

To start a return, contact us at sales@cyric.eu. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipping & Return Support

For any further information, help, or support regarding the process, please contact us:

📧 Email:sales@cyric.eu📞 Telephone: +357 22 282828