Shipping policy
Last Updated: October 13, 2026
ShopioT ships professional IoT hardware from our warehouse in Nicosia, Cyprus to customers in Cyprus, all EU member states, the United Kingdom and Switzerland. All shipments are sent with tracking.
1. Where We Ship & Carriers
• Cyprus: Delivered by ACS Courier or our own CyRIC delivery team.
• EU, United Kingdom & Switzerland: Delivered by Cyprus Post (tracked) or FedEx. TNT Express and UPS are available on request.
• Other countries: Orders to destinations outside Cyprus, the EU, the UK and Switzerland can't be placed through the online store, but we can arrange them directly. Contact info@shopiot.eu for a quote.
Shipping costs are calculated at checkout based on destination and parcel weight.
2. Processing & Delivery Times
Orders are typically processed and dispatched within 1–3 business days of order confirmation.
• Cyprus: typically 3–6 business days from order to delivery.
• EU, United Kingdom & Switzerland: typically 3–11 business days from order to delivery.
Once your order ships you will receive an email with your tracking number.
3. Tracking Your Order
4. Customs, Duties & Import Taxes (UK & Switzerland)
Orders shipped within the EU, including Cyprus, are not subject to customs duties. Shipments to the United Kingdom and Switzerland may be subject to import duties, import VAT or local taxes under the destination country's rules.
These charges are the buyer's responsibility and are not included in the item price or shipping cost. Please contact your local customs office for duty rates.
Shipping Questions
For help with tracking or bulk shipping requirements, please contact us.
Phone: +357 22 282828